RETURNING PRINTS

Prints by the Bay sells unique, original art prints and handmade items, most of which are made to order- therefore refunds are not accepted, although you might be able to return your print in exchange for another equally priced item.  If you are unhappy about your purchase, please get in touch within three days from its arrival to enquire about an exchange. Provided they are in perfect, saleable condition and still in their original packaging, you can return unwanted prints to me, though you will need to pay for the return postage. 

My products are handmade and original, so there will be variations from print to print- in colour, ink texture, paper type/or size. All print sizes are approximate.

I am a sustainable business so often use up papers and packaging before purchasing more. This means that paper type can often vary from print to print.

CANCELLING ORDERS

If you change your mind about an order, please let me know within 24 hours so I can cancel it. If I have already printed your order, I will not be able to cancel it.

If the order is still waiting to be printed, I will refund your money, less the fees that my payment provider charges- I have to do this otherwise I will be out of pocket as these card fees are not returned to me when you cancel your order.