I aim to dispatch in 7-10 business days. If you need things sooner than this please contact me by email: nicole@printsbythebay.com
All my artwork is handmade and original with a mix of limited and open edition linocut prints plus digitally printed greeting cards. The prints are designed, made, pressed and pulled in my studio in West Dorset, UK.
Please note: Because of its handmade nature there may be tiny variations to the picture- be this colour, evenness of ink or other small differences.
Larger prints are supplied rolled in a postal tube for protection. Open gently and allow to uncurl with the edges weighted down before framing. Do not hang/display in direct sunlight. If hanging in a moist/damp environment, ensure that the print is properly framed behind sealed glass to prevent moisture damage to the print.
For items lost or damaged in the post: if you choose standard shipping, I will supply a credit note to the value of the print, less postage costs. If you choose a tracked delivery option, I will be able to replace the print when it arrives back to me or offer a store credit note. Please send proof of damage- photos of packaging and damage to the print. Without this, I won’t be able to reimburse you. All occasions of redelivery being arranged, postage costs will need to be repaid.
International customers and EU- customs charges are likely to apply. This is standard when buying from overseas, and I am not responsible for any of these charges- they are the law of your country and will need to be paid before your item can be delivered/collected. If charges do apply- your local shipping carrier will contact you about this.
For further details about processing, shipping time and returns- please see the SHIPPING section of my website.